Terms & Conditions

We understand that travel marketplace has changed a great deal this year. It’s our goal to deliver an experience of greater flexibility, rebuilding confidence in your travel planning.

Please find the Terms & Conditions for Infinity Bay Spa & Beach Resort below. 

Terms & Conditions

  • Check-in time: 3 pm; Check-out time: 11 am. 
  • Rates are subject to change. 
  • Family Child Policy: Children under 2 stay free with an accompanied adult. 
  • Pet Policy: No pets allowed.
  • Extra Adult: USD 50.00 plus tax for an extra person per night
  • Crib: USD 10.00 plus taxes per night 
  • Service Charge: 10%
  • No Smoking allowed inside the rooms

Cancellation Policy

Our cancellation policies:

  • 75% refundable: If the cancellation is made a minimum of 21 days before your arrival date.
  • 50% refundable: If the cancellation is made between 20 to 14 days from the arrival date.
  • 0% refundable: If the cancellation is made between 13 to 1 day before the arrival date, with the flexibility of making a change of date in the next 12 months.

Deposit / Payment Policy – a deposit of 50% is due at the time of the reservation. The remaining balance will be required at check-in.

Important information –

  • Some exclusions may apply. Certain periods or special events with specific restrictions are outlined. Please refer to your specific reservation or promotion.
  • Individual reservations other than group may take up to 90 days from the date of cancellation for the refund to be processed. Refunds from Honduras typically require more procedures.
  • The same rate and/or promotion may not be available based on when you reschedule.